Alberto Rodriguez
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Articles
Recent activity by Alberto Rodriguez-
Structuring your customer support organization
To quickly scale your customer service organization, you need to continuously rethink how to best provide support, what kind of people and skills you need, and how you’re going to organize it all. ...
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Zendesk Customer Experience Trends 2023 - Personalization | Conversations with Zendesk
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Zendesk Customer Experience Trends 2023- Consumer well-being | Conversations with Zendesk
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Zendesk Customer Experience Trends 2023- Breaking down silos | Conversations with Zendesk